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Usability
Defined by the ease of use and that users can find what they are looking for
Bad usability = the goals of the site are not met
A usable site is/has:
- Intuitive
- Attractive
- Clear texts
- Unambiguous forms and interface
- Simple navigation
Accessibility
Any site should be accessible to all users, including those with learning, phsyical or psychological disabilities.
Any browser and device should be able to access the content and navigation of any site.
Consider that many users may be operating in contexts very different from your own:
- They may not be able to see, hear, move, or may not be able to process some types of information easily or at all.
- They may have difficulty reading or comprehending text.
- They may not have or be able to use a keyboard or mouse.
- They may have a text-only screen, a small screen, or a slow Internet connection.
- They may not speak or understand fluently the language in which the document is written.
- They may be in a situation where their eyes, ears, or hands are busy or interfered with (e.g., driving to work, working in a loud environment, etc.).
- They may have an early version of a browser, a different browser entirely, a voice browser, or a different operating system.
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