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Feedback from Library Staff & Professionals
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Comment
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Notes
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Status
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| 24 |
Maybe it is just familiarity, but when I need to get info fast about the library the first thing I click on
the library homepage is the link to the previous library homepage. I just can't find what I need quickly on the new one. Maybe I need
to spend more time with it, but for now this works best for me. [Follow-up: what kinds of info? - library hours, worldcat,
departments, annex]
| 2/14/07 |
staff |
| 24 |
I had a hard time finding Media Serivces on the site. I did eventually find it in the A-Z list, but maybe since CDI gets on the front page... [linked on library hours & locations, about the libraries and on the Faculty and Grad Student pages]
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2/9/07 |
staff |
| 23 |
Could someone tell me the quickest way to get to WorldCat from the new BUL homepage? Maybe I’m missing something obvious, but it seems fairly hidden. |
2/6/07 |
staff |
| 22 |
There used to be a link for catalogues on the hold
home page. I cant find it on the new one. Can you guide me to
that link on the new page? |
2/2/07 |
staff |
| 21 |
We noticed some confusing aspects about the "Digital
Library" box on the Library Home Page,
namely that there is not a direct link to the CDI homepage (it is
living under library services...you may not want to duplicate links
- but it seems to me that you should somehow be able to go to the
CDI from the "Digital Library" area.)
Also, the term "Image Gallery" is not very clear and probably
should read "Instructional Image Collection"
(People may think that it a link to all our digital content...)
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2/1/07 |
staff |
| 20 |
Any chance there can be a link to off-campus access
on the front page - either under services or quick links? It is something
that staff are frequently mentioning to users. Thanks for considering.
[link is on the top nav of all pages] |
1/31/07 |
staff |
| 19 |
The new website looks terrific! It's a huge improvement
over the previous design and makes things so much easier to see and
find. Congratulations to you and your staff, as well as others who
participated, in creating this very helpful, new service point.
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1/30/07 |
staff |
| 18 |
There is also a user group that bridges faculty and grads, the
postdocs. In Engineering alone there are 37 this year. They have
needs for research information like faculty and grads but do not
have teaching responsibilities. It would be good marketing to offer
a For You for them too.
[good point. We need to find out what this group needs. I'll
put it on the to-do list that we need to do a focus group with post-docs
in addition to Faculty and Graduate students. According to Tovah
this is a group that has not been effectively supported in general
on campus. I did find the following on the Brown web site:
Brown PostDoc Association (not updated since 2004?) http://www.brown.edu/Administration/bupa/index.html
Sheridan Center has content targeted to them: http://www.brown.edu/Administration/Sheridan_Center/postdocs/index.html
]
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1/30/07 |
staff |
| 17 |
Is there a search engine just for library webpages?
[We need to continue to test the search box and its functionality.
The Search box results page does allow the user to search the library
web site, however, we are challenged by the fact that the library
is actually on two servers, so for the moment it isn't an easy solution.
We'll look at how we label the search box as well as how it functions
whenwe conduct the February usability testing in a few weeks.] |
1/30/07 |
staff |
| 16 |
I would also like to suggest a quick link to BOCA
and to other libraries. [UGs in the focus groups told us it was
not necessary - and suggested we remove it from the prototype. Students
told us that they know how to get to Boca, many of them use Mocha
(http://mocha.cs.brown.edu/) instead anyway. Now that we have the
site up, we will continue to test it with users and adjust as needed.]
[For Other Libraries, do you mean the content for "borrowing
from other libraries"? We've changed the link on the homepage
to read "Borrowing Options" which takes you to a page that
now has a sentence referencing Josiah at the top.] Follow-up clarification: Other libraries link such as found at
http://www.brown.edu/Facilities/University_Library/services/otherlibs.html.
Sometimes I have gone to CLAN or URI to show other sources of information not at Brown. Since Harvard
and MIT are not covered by Borrowing Options users might want to see the catalogs of other institutions. |
1/30/07 |
staff |
| 15 |
The look of the new homepage is much improved over
the 'texty' version where your eyes couldn't get their bearings. Color
and blocking helps a great deal.
I was crestfallen (love that word) to look at the section 'For You'
and not see a link for staff. That is where I used to go in to get
to benefits, etc. |
1/29/07 |
staff |
| 14 |
Just want to say I think the new website looks great.
Easy to navigate and eyecatching, too.
I wonder whether it would be possible to change to link for Resources
by Subject from the e-resources Subject page (http://dl.lib.brown.edu/eresources/subject.php)
to the Resource Guides homepage (http://dl.lib.brown.edu/gateway/index.php).
The e-resources subject page is very limited in scope, representing
only a few of Browns academic programs, which means that most
subjects have no research link from that page.
As a department, SR has put more of its energies into the Resource
Guides than into subject guides. As it stands, the Resource Guides
are buried in the new Library homepage. Because we have concentrated
on the Resource Guides, many of the subject guides are woefully
inadequate and thus dont show the librarys best face
to the public.
[done]
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1/29/07 |
staff |
| 13 |
Thanks for thinking of us. I am very impressed. And
you know I love usability testing and lots of feedback.
I tried several tasks and accomplished them quickly. Plus I found
more than enough information and further information opportunities.
And I had my chances to provide feedback.
I like the content editor idea. Smart.
I wish you luck. I would think the site will be welcomed by the
community.
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1/27/07 |
PAUR |
| 12 |
Love the update.
I have been working on the alumni section. The link to alumni &
donors needs to go here: http://dl.lib.brown.edu/libweb/alumni/index.php
Rather than here: http://dl.lib.brown.edu/libweb/alumni.php
Also, would it be possible to add a quick link give to the
library that is linked to this page: http://dl.lib.brown.edu/libweb/alumni/gifts/
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1/26/07 |
staff |
| 11 |
I like it, but can we keep Virtual Reference
together? Its one of the pages/sites I use most often, especially
the online Encyclopaedia Britannica, Merriam-Websters Collegiate
Dictionary, and the foreign language dictionaries. |
1/24/07 |
staff |
| 10 |
As you have put the ebooks and ejournals into the digital
library section of the new web, why aren't the databases there as
well? I think it is a bit misleading, as users generally don't make
the distinction between "digital" or "electronic". |
1/24/07 |
staff |
| 9 |
- Where is the list of catalogs?
- Add author to josiah search results
- Make "looking for articles by topic" more prominent
- Change "Google site search results for X at: http://www.brown.edu/library" to "Google search results for general library website" etc.
- need a new articles quick set that doesn't include josiah
- What about archiving the old site?
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1/17/07 |
GS |
The comments below refer to the October 2006
prototype - screenshot
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| 8 |
- There was concern about the concept of a default Top 10 list
of eresources. I shared that we recognize that it is a problem.
- Customization: there was enthusiasm for the concept of
allowing users to personalize their library web site around the
resources they use and their account history. Specific personalization
features mentioned were: a record of past searches, borrowing
history, and most frequently used eresources.
- Library stats should be easy to access (for visitors and staff
in particular). In addition to details of the size of holdings,
it would be nice to see a list of the library's collection strengths.
- A section for Staff would be helpful (under the For You area
in the navigation)
- Undergraduate student said don't delay the launch of the new
site in an effort to build customization and other more complicated
features.
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10/23/06 (meeting notes) |
LAB |
| 7 |
Suggestion: Switch the box in the lower right hand corner with
the box in the lower left hand corner. "About the Library" could
have its own color-coded header and be part of the left-navigation
that appears on all pages. I think the contents of this box would
be useful from many subpages. I'd also like to see a "For Visitors"
link from this box. When I was head of circ I never knew where to
point outside users, and when I go to other library pages it is
usually pretty easy to find
The box with the Brown logo etc. could float below "stephanie's
area" on the right-hand side as well as the left, I think.
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9/5/06 (email) |
staff |
| 6 |
I'm certainly not knowledgable about design and cannot
comment on usability, etc. but I did want to provide quick feedback
to say that you should be commended for paying attention to the user
feedback and for your efforts to make our web pages more in line with
the way that users think/act. I imagine that can be quite hard at
times! Good luck with your design and with your future user testing.
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9/5/06 (email) |
staff |
| 5 |
Global:
1) While he thought the search functionality was cool, he anticipated
that users would see the search box and the search button, but miss
the pull downs on the left.He suggested finding a way to tighten
or stack the content so it would be easier to use (e.g. Goggle text
links above the search box)
Homepage:
2) The poll should be dropped.It doesn't offer anything of value
to users.The rest of the content gives them something they are looking
for.People don't come to the site to "hang out" or browse.Something
to consider when we share the site and this space with Stephanie.
3) Put roll over definitions on all the links in the "Top
10" box, including database titles and "electronic resources"
4) The section headers in the left sidebar are not links, and
serve as group labels.The same font treatment is used on the "Resources
by Course" and "Resources by Subject" link text on
the green bar.This is confusing.
Resources by Course (classes.php):
5) Avoid enormous pull downs.Make the page scanable with the eyes
and easy to use "find".Consider making the content text
with "continue/more" links
Course Page/Tier Page:
6) Navigation on the right side should be distinct and use a different
treatment than the nav on the left.It isn't different enough to
stand out.
7) Everything is very boxy on the site.Consider using a rounded/oval
treatment to group/frame a frequently used item such as the search
box
8) He liked the breadcrumbs but admitted that without a clear
hierarchy it wouldn't work well.Same goes for the color band associations.He
liked having multiple ways to know where you are - breadcrumbs,
color band and a title for the page.
9) Page title was not clear.In fact he didn't see it (eg
Ref Works).Suggested making the title stand out with whiespace,
left aligned.
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9/4/06 (email)
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outside expert
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| 4 |
Hi — This is pretty minor visual stuff, but when I looked
over the site I thought:
-- maybe make borders around right side sections single instead
of double?
-- move the Brown shield to the top of the box it’s in, rather
than in the middle, so it’s resting on the text?
-- put CDI row below other two rows, rather than on the top?
-- switch vertical positions of the questionnaire and “About
the Libraries” boxes?
-- attaching a version of the “Brown University Library”
.gif using the Sabon font used elsewhere, in case you want to use
that rather than Times?
I really like the new site, I just tend to fixate on the small visual
stuff (!).
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9/2/06 (email) responded (jmr)
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staff
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| 3 |
A content correction:
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Josiah
JSTOR
Academic Search Premier
Google Scholar
Web of Science
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PubMed
Business Source Premier
IEEE
MLA
ProQuest
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These are listed as the top 10 - by who's definition?Also, Proquest
is not a database, it is a vendor.
I have yet to really read it over to offer impressions, etc. but
I will.This one just caught my eye.Also, I believe the name is
IEEE/IET Electronic Library .They change them all the time.
Thanks - it's looking good!!!
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9/1/06 (email) responded (jmr)
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staff
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| 2 |
I just took a quick look and really like the new design overall.It’s
easy to navigate, even while it conveys lots of information.
My one complaint is that there’s too much bright white space,
but that could be fixed by adding a background color.I’d recommend
we go with something closer to pastel than the bright orange/red
of our current monstrosity.
Thanks so much for your work on this.Nice job!
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9/1/06 (email) responded (seb)
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staff
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| 1 |
Very elegant! |
9/1/06 (email) |
staff |
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